About Me
I am a cross-disciplinary designer and generalist with a passion for complex systems and facilitating connection - whether that is connecting people to ideas, to each other or to themselves. In more traditional labels, I am a User Experience Designer with an MFA in Interaction Design and a BS in Neurobiology. I've followed my insatiable curiosity down a number of paths of study and - as a result - can look at problem spaces under a variety of lenses and pull from a broad set of skills, references, and frameworks in my toolbox. A universality in all my areas of study - whether that be neurobiology or yoga philosophy or UX design - is a desire to understand the human condition and use that understanding to improve people’s lives in meaningful ways.
While working in-house, I have had the privilege to not only build out entirely new products and workflows for the teams I worked with, but also to iterate on them throughout the years as the teams, priorities, processes, technology and data needs changed. As a result, I have a deep appreciation for a product or service being a living thing that adapts as needed through time. In my work, I have served across the design discipline as the researcher, strategist, service designer, product designer, interaction designer, ux writer/content designer and even conversation design.
Expertise Includes:
- User Experience Design generalist
- Research: secondary research, quantitative research, qualitative research, & ethnographic research
- Mapping: service blueprints, workflow diagrams, empathy maps, user journey maps
- Comprehensive user testing and continuous design
Superpowers:
- Never losing sight of the forest nor the trees
- A balance of left brain analytical thinking and right brain intuition
- Highly attuned communication skills
- Deep listening & compassion to ensure I never lose sight of the human at the center
Career Highlights:
- Building out a data integration tool with intuitive data visualization and workflow integration to help the Growth Equity team source investments for their $5B Fund
- Redesigned complex data modeling input and output workflows for Goldman Sachs Alternatives private credit and equity fund management
- Mapped out a Voice User Interface system for the largest grocery chain in the US
- Designed an educational installation framework for visitors to explore different perspectives of history through physical space
- Developed a way finding service to help the thousands of daily NYPL visitors better navigate the library
- Built out patient-facing symptom management app in the rare disease space